Is service@mikado-heli.de a manned email? I sent an email 4 days ago and no answer yet

Is service@mikado-heli.de a manned email? I sent an email 4 days ago and no answer yet

Hi,

in fact it is, but we are on reduced working hours and only at the office Mon-Wed, and on Mondays, you need an excavator to dig through it all

I will see to it asap.

Kind regards

Eddi

Born to fly ...
forced to work.

Thank you Eddi and merry Christmas

Hi again,

thank you, a merry one to you and yours, too.

—Eddi

Born to fly ...
forced to work.

Hi Eddie,
What is the address in Germany to send the units for repair to?



1 mal bearbeitet. Zuletzt am 22.12.2021 00:36 von Auggie Copter.

If Edward wants to get them - you will receive a email with more infos from our system. There is a "shipping.pdf" included. Did you get it?

regards (EN) / Gruss (DE)

Rainer Vetter

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Posting and answering - please use a PC and a standard keyboard. Answer all questions fully, take the needed time, don't forget probably requested attachments.

Für Posts und Antworten bitte einen PC und eine richtige Taststaur benutzen sowie alle Fragen vollständig abarbeiten. Nehmt Euch Zeit, beantwortet Rückfragen in Ruhe und vollständig.
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Für Einzelkommunikation bitte ausschließlich Email verwenden! - PN, Messenger, Chat usw. werden nicht bearbeitet.
For single user communication please send a email only! PM, Messenger, Chat etc. won't be read.

Rainer,

He said "I would recommend you send all units to us, or to Mikado USA for them to forward." but I didn't get a "shipping.pdf" file.

Auggie.

Morning,

if you decide to ship to Germany, I can send the file manually.

We don't have a service ticket for either of these units yet so there's no shipping information to be sent automatically, that's what Rainer means.

Best keep this to e-mail with me at service (at) or service tickets later, the second line of communication can be confusing ^^

—Eddi

Born to fly ...
forced to work.