Lost my devices registered in the website, no vtouch, no neo's

Hi, HELP! , in my account i lost my registered Vbar Touch and the vbar neo's . It's a problem of the web site?

Thanks

Solved, i change my mail for recomendation of Mikado , but with a new mail no devices and no neo's, change back to the original mail and all it's OK

Well - i would change the email to one we can use / recommend - and then just name me both ones in a PM here - i'll shift all over ;-)

regards (EN) / Gruss (DE)

Rainer Vetter

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Posting and answering - please use a PC and a standard keyboard. Answer all questions fully, take the needed time, don't forget probably requested attachments.

Für Posts und Antworten bitte einen PC und eine richtige Taststaur benutzen sowie alle Fragen vollständig abarbeiten. Nehmt Euch Zeit, beantwortet Rückfragen in Ruhe und vollständig.
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Für Einzelkommunikation bitte ausschließlich Email verwenden! - PN, Messenger, Chat usw. werden nicht bearbeitet.
For single user communication please send a email only! PM, Messenger, Chat etc. won't be read.

PM was sent. Please shift all over



Edited 1 time(s). Last edit at 11/17/2023 08:13PM by msallua.

Just Check ;-)

regards (EN) / Gruss (DE)

Rainer Vetter

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
Posting and answering - please use a PC and a standard keyboard. Answer all questions fully, take the needed time, don't forget probably requested attachments.

Für Posts und Antworten bitte einen PC und eine richtige Taststaur benutzen sowie alle Fragen vollständig abarbeiten. Nehmt Euch Zeit, beantwortet Rückfragen in Ruhe und vollständig.
_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
Für Einzelkommunikation bitte ausschließlich Email verwenden! - PN, Messenger, Chat usw. werden nicht bearbeitet.
For single user communication please send a email only! PM, Messenger, Chat etc. won't be read.

Hi,

normally, all your devices should shift over automatically when you log off from vstabi.info, change your e-mail at shop.mikado-heli.de, then log in again.
Only legacy units such as black, Mini VBar, Blueline, Silverline, if registered very early or if the customer account was a very old one I guess, they sometimes get stuck with the old e-mail-address.

But the key is, to re-login to vstabi.info so it learns the change.

Kind regards

Eddi

Born to fly ...
forced to work.

Thanks ! , all is perfect now !, I have all my devices in my account!