Hi,
can you please send e-mail to service (at) mikado-heli (dot) de so I can check, in our system?
I assume you did check spam folders and even deleted items folders (at best directly at your web mail service), sometimes automated e-mails get filtered too easily. If possible, white list our domains vstabi.info and mikado-heli.de
Please also mind that the shop web site shop.mikado-heli.de is the leading system, you would want to manage you data there.
vstabi.info is only client and uses the shop web site only for authentication.
Kind regards
Eddi
Born to fly ...
forced to work.