how to request a RESCUE function transfer?

Hi,
How to request the transfer of the Rescue function from one unit to another?
I filled up a service form and submitted the request #568998.
Is that enough?
Thanks.

Yes - just be a bit patient - Edward should be in the office next week

regards (EN) / Gruss (DE)

Rainer Vetter

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Posting and answering - please use a PC and a standard keyboard. Answer all questions fully, take the needed time, don't forget probably requested attachments.

Für Posts und Antworten bitte einen PC und eine richtige Taststaur benutzen sowie alle Fragen vollständig abarbeiten. Nehmt Euch Zeit, beantwortet Rückfragen in Ruhe und vollständig.
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Für Einzelkommunikation bitte ausschließlich Email verwenden! - PN, Messenger, Chat usw. werden nicht bearbeitet.
For single user communication please send a email only! PM, Messenger, Chat etc. won't be read.

Hi,
This is a message to Eddie.
I have proceeded as requested on the email sent to me.
The old unit now is Express.
Thanks a lot.

P.S.: couldn't find a better way to reply the e-mail sent to me.