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Hobbywing v5 80A Platinum issue with NEO / VControl Touch

Posted by wizza 
Hobbywing v5 80A Platinum issue with NEO / VControl Touch
August 13, 2024 11:41AM
Hi Guys, Haven't used Hobbywing ESC with VControl before. New RS4 heli/setup.

When I power up the ESC in the heli, I briefly see the Hobbywing logo/app on the top of the VControl screen in full colour, then after a second or two it grey's out and I cant get into the Hobbywing info/programming. When I touch on the HW logo/app nothing happens. Cant get into the Hobbywing Menus under telemetry menu, and they are greyed out also.

This is a new V5 80A Platinum HW ESC connected to a NEO and a Goosky RS4 Legend motor (40 pole). I have connected ESC and RPM wires to the NEO, and the small telemetry cable to the side of the NEO. Have tried both telemetry ports.
Looking to use VBar gov. I have set the HW to External Gov and set VC Radio to VBar Electric Governor.

Have upgraded the firmware on the HW Program Box to ver PB-4.0.09.
The VControl radio is up to date.
The NEO has latest FW.
Have uninstalled the HW app from the radio via the PC and the Vstabi website, and reinstalled it.
Rebooted radio.
Have done a NEO reset and a new setup, but still the same issue.
I checked the HW ESC firmware and it is version PL-04.1.00 and doesn't offer any updates for the ESC.
Hobbywing Link database is 24/7/24, and is updated.
Hobbywing USB Link Software is latest v 5.0.6

I'm running out of ideas here. Any thoughts what I've done wrong..???

Thanks... Mark R



Edited 1 time(s). Last edit at 08/13/2024 11:47AM by wizza.


Re: Hobbywing v5 80A Platinum issue with NEO / VControl Touch
August 13, 2024 12:05PM
I did a runup test and took a look at the log after NEO disconnected.

On startup the NEO detected the Hobbywing ESC.
The Hobbywing reached the requested RPM and stabilised.
Change up banks 2 and 3, and the Hobby wing reached the new requested head speeds.
Come out of motor run mode and the head speed dropped to a low RPM, awaiting either a idle bailout, or motor off.
Tested an idle bailout and seemed to work as expected and quickly went back to requested RPM.

I did notice in the log file indicated a few "Governor Sensor no Signal" messages ??? Dont know what to make of that.

Regards Mark R


Re: Hobbywing v5 80A Platinum issue with NEO / VControl Touch
August 13, 2024 12:28PM
Ok, tried another test, and this was interesting.

Plug in the heli and the VControl boots up and links to the NEO. Remember if I wait a couple of seconds the Hobbywing logo on the top of the screen grey's out and is not responsive.

So I quickly cancelled the battery selection window and very quickly pressed the Hobbywing logo while it was still colour / active, and it brought up the Hobbywing status screen.

When I close this screen, the Hobbywing logo has then gone grey and is unresponsive and you cant get back in there.

M


Re: Hobbywing v5 80A Platinum issue with NEO / VControl Touch
August 13, 2024 12:33PM
Next test along the same lines, and this was also interesting.

Plug in the heli and the VControl boots up and links to the NEO. Remember if I wait a couple of seconds the Hobbywing logo on the top of the screen grey's out and is not responsive.

This time I quickly cancelled the battery selection window again and very quickly pressed and 'HELD' finger on the Hobbywing logo while it was still colour / active, and it brought up the Hobbywing setting screen. But I could not seen all the Hobbywing ESC settings , only a temperature setting.

When I close this screen, again the Hobbywing logo has then gone grey and is unresponsive again and you cant get back in there.

M


RV
Re: Hobbywing v5 80A Platinum issue with NEO / VControl Touch
August 13, 2024 05:46PM
This is normal.

As soon we receive a number of values to be expected from ESC it is greyed out unless all values iteslf are there or 30s are gone. So - this should prevent from trying to adjust "nonsense" unless the values and modes etc. are all there.

regards (EN) / Gruss (DE)

Rainer Vetter

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
Posting and answering - please use a PC and a standard keyboard. Answer all questions fully, take the needed time, don't forget probably requested attachments.

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Edited 1 time(s). Last edit at 08/13/2024 05:46PM by RV.
Re: Hobbywing v5 80A Platinum issue with NEO / VControl Touch
August 13, 2024 11:44PM
Thank you for the reply Rainer. Maybe I'm missing something, I haven't used Hobbywing before. I thought you could edit and adjust all the ESC settings from the VCT ..??? Am I missing that menu somewhere..??? Is that not the case..???

Mark R
Re: Hobbywing v5 80A Platinum issue with NEO / VControl Touch
August 14, 2024 03:34AM
RV Wrote:
-------------------------------------------------------

> As soon we receive a number of values to be
> expected from ESC it is greyed out unless all
> values iteslf are there or 30s are gone. So - this
> should prevent from trying to adjust "nonsense"
> unless the values and modes etc. are all there.


So are you saying that the NEO is receiving corrupted/missing data, and that is why the Icon is grey'd out..??? Are you saying I do have an issue with communication from the ESC to the NEO ????

M
RV
Re: Hobbywing v5 80A Platinum issue with NEO / VControl Touch
August 14, 2024 06:25AM
You can edit for sure . but you need to wait unless all data are transmitted from ESC to VBC to have the right ones.

Example why:

For exampe if the ESC has e.g. 25 values in set up.
Not all those values are used in all modes. E.g. P and I are not in use in VGov Mode.
So we need to define the number of values used, this is given to us by HW in a value - For example 15 here.
We also need to receive a info which value is currently in use to display it or not for each single value - so we expect 15 value "display" flags set.

As long as the number of to-be-shown values does not match with the number of values marked with the "display" flags received correctly (this transmission part is a slow one) - the icon is greyed out because you might see things don't needed, things might miss or values (as not received) might be wrong. In case of the numbers won't match after 30 seconds - the menue is shown anyway. Also the values are greyed out itself depending on the above if you enter the menue before our count logic starts to prevent.

Just wait - they should at least come up and be correct when opening the menue after a while.

regards (EN) / Gruss (DE)

Rainer Vetter

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
Posting and answering - please use a PC and a standard keyboard. Answer all questions fully, take the needed time, don't forget probably requested attachments.

Für Posts und Antworten bitte einen PC und eine richtige Taststaur benutzen sowie alle Fragen vollständig abarbeiten. Nehmt Euch Zeit, beantwortet Rückfragen in Ruhe und vollständig.
_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
Für Einzelkommunikation bitte ausschließlich Email verwenden! - PN, Messenger, Chat usw. werden nicht bearbeitet.
For single user communication please send a email only! PM, Messenger, Chat etc. won't be read.




Edited 3 time(s). Last edit at 08/14/2024 06:27AM by RV.
Re: Hobbywing v5 80A Platinum issue with NEO / VControl Touch
August 14, 2024 06:46AM
Hi RV, I just did a retest per your reply above, powered up the heli and waited about 2+ minutes and the menus still did not come up. Still greyed out...


Re: Hobbywing v5 80A Platinum issue with NEO / VControl Touch
August 14, 2024 06:52AM
Just found a video from WestHobbiesRC and he shows the Hobbywing ESC with the VCT. When he goes into Telemetry menu on his radio he gets a menu item "HW ESC Settings" and can edit all settings in the HW ESC.

Youtube WestHobbies Video -> https://youtu.be/Zl8TAEdodOY

When I go into my VCT I don't see a menu for "HW ESC Settings", only "HW ESC Monitoring" and its grey'd out and I can't access it.

How can I edit the HW settings from my VControl Touch..???

M


Re: Hobbywing v5 80A Platinum issue with NEO / VControl Touch
August 14, 2024 09:25AM
Hi,

somehow, your ESC doesn't seem to transmit it's current values properly, or in time, or at all, so the App can not, does not show the current values, and it does not allow to make changes, because it does not know from where to where, or if that particular parameter is supported by this ESC/firmware at all.

The ESC is detected properly, though, else the App wouldn't show at all. Means to me, the wiring is OK, and the ESC is communicating with the VBar.
Still, you could try the other TELE port, replace the wire, re-flash the ESC, toggle the telemetry mode to another one and back (if possible), remove extra telemetry items temporarily (if any, for testing) so only the ESC is connected.

I'd contact HobbyWing about it. Their dev team has the means to check and test, and if there's something wrong in this particular firmware, fix it, or if they were stumped somehow, they could always contact us (Rainer), they know each other.

—Eddi

Born to fly ...
forced to work.
Re: Hobbywing v5 80A Platinum issue with NEO / VControl Touch
August 14, 2024 12:31PM
Hi Eddi,

I tried an alternate HW programming device tonight (HW OTA Programmer (Bluetooth)) and tried to reflash the firmware over itself (there is only one firmware available for this ESC at this point in time), however it was also unsuccessful and I can't reflash the firmware.

Even though grey'd out, not sure why my VCT Telemetry menu show "ESC Monitoring" and yet in the Youtube video above his VCT telemetry menu shows "ESC Settings" (I don't see this menu option under telemetry in my radio). Is this because of the version Mikado Hobbywing app I have loaded in my VCT ????

M
Re: Hobbywing v5 80A Platinum issue with NEO / VControl Touch
August 14, 2024 12:47PM
Hi,

according to your device list, your transmitter is current (all Apps green OK but one sound file, but that doesn't matter).

I'm afraid I have no HW equipment here, so I can not read what the latest version should show.

What version number does your transmitter show, next to the serial no.?

If in doubt, please do the following:

. switch off completely
. power on again _while holding_ the left stick to the lower right corner, the display will remain blank
. connect to a computer and run VBar Control Manager
. the Manager will either do something and the transmitter will reboot, or if not (be patient until VBar Control Manager is finished) you have to power cycle it manually by holding the button on the back for 15-20 seconds, then power on again

Sometimes, rarely, a firmware update is loaded but not installed properly, and this should do the trick, then.

If/when you have all the latest versions, and if it still doesn't work as expected ... I guess it's #HobbyWing time.

Kind regards

Eddi

Born to fly ...
forced to work.
RV
Re: Hobbywing v5 80A Platinum issue with NEO / VControl Touch
August 14, 2024 12:56PM
Have a look at the status screen.

The ESC is not named, there is th "General spec" type shown - so the ESC does transmit some data but does not identify too with a commited type and also not transmit values and counts for setup.

In this case => ask Hobbywing.

regards (EN) / Gruss (DE)

Rainer Vetter

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
Posting and answering - please use a PC and a standard keyboard. Answer all questions fully, take the needed time, don't forget probably requested attachments.

Für Posts und Antworten bitte einen PC und eine richtige Taststaur benutzen sowie alle Fragen vollständig abarbeiten. Nehmt Euch Zeit, beantwortet Rückfragen in Ruhe und vollständig.
_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
Für Einzelkommunikation bitte ausschließlich Email verwenden! - PN, Messenger, Chat usw. werden nicht bearbeitet.
For single user communication please send a email only! PM, Messenger, Chat etc. won't be read.
Re: Hobbywing v5 80A Platinum issue with NEO / VControl Touch
August 17, 2024 01:05PM
Update

I bought a new gen3 Hobbywing Programmer, and it was able to successfully reflash the HW v5 80A ESC, where the gen1 HW programmer (with latest firmware) could not, and the HW OTA programmer could not (with latest firmware). That all said, the reflash did not change anything and I still can not program the HW v5 ESC from the VTC.

I got blades on today and did a live test with new heli in the air. I am getting telemetry data and battery consumed info on the screen. But unable to program the v5 ESC from the VTC.

I discovered I have a bad spoolup issue with the HW v5 80A ESC. The spoolup is very slow, then it overshoots the requested headspeed by approx 600, then settles back down to the requested headspeed. Have been searching the web and FB this afernoon, but still chasing this issue and trying to get the spoolup to work.

Just wanted to update this thread. Thanks guys..

Mark R
RV
Re: Hobbywing v5 80A Platinum issue with NEO / VControl Touch
August 17, 2024 08:00PM
Okay - please contact HW for this, i don't have a 80A here.
I have a 150A LV and 180A HV (Both V5) which are doing well.

regards (EN) / Gruss (DE)

Rainer Vetter

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
Posting and answering - please use a PC and a standard keyboard. Answer all questions fully, take the needed time, don't forget probably requested attachments.

Für Posts und Antworten bitte einen PC und eine richtige Taststaur benutzen sowie alle Fragen vollständig abarbeiten. Nehmt Euch Zeit, beantwortet Rückfragen in Ruhe und vollständig.
_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
Für Einzelkommunikation bitte ausschließlich Email verwenden! - PN, Messenger, Chat usw. werden nicht bearbeitet.
For single user communication please send a email only! PM, Messenger, Chat etc. won't be read.
RV
Re: Hobbywing v5 80A Platinum issue with NEO / VControl Touch
August 18, 2024 09:45AM
I wrote to HW yesterday - so they can dive into it and probably help us here.

regards (EN) / Gruss (DE)

Rainer Vetter

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
Posting and answering - please use a PC and a standard keyboard. Answer all questions fully, take the needed time, don't forget probably requested attachments.

Für Posts und Antworten bitte einen PC und eine richtige Taststaur benutzen sowie alle Fragen vollständig abarbeiten. Nehmt Euch Zeit, beantwortet Rückfragen in Ruhe und vollständig.
_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
Für Einzelkommunikation bitte ausschließlich Email verwenden! - PN, Messenger, Chat usw. werden nicht bearbeitet.
For single user communication please send a email only! PM, Messenger, Chat etc. won't be read.
Re: Hobbywing v5 80A Platinum issue with NEO / VControl Touch
September 01, 2024 10:02AM
Thanks Rainer... Quick update...

Came back from the Funfly earlier this week, and spent a bit of time there trying to get this heli flying. Still no luck with VBar gov and no integration on VCT radio. And still 600-1000 over speed on the spool up. HW did respond in writing in an email and said this overspeed was 'normal'..??? I wonder in what world that is normal......

We then tried "Fixed wing mode" in the HW and VBar gov. This fixed the spool up issue, but had two shutdowns in flight on hard stops, and forced autos. And still no integration on VCT radio.

In the end we setup HW StoreGov and set three head speeds, and flew all weekend with that config. No shutdowns. But still no integration on VCT radio. I did get telemetry and head speed reading and battery consumption.

Funny thing, when trying to change the HW ESC settings at the field, the gen3 HW programmer would not work on the v5 ESC, but the gen1 HW programmer did work... Its all over the place, really, and such a mess...

Also spoke to a guy in USA since returning, and he had two v5 80A ESCs over there, and they have a different FW and no issue, but cant get that firmware on download, its not available.

Nothing more I can do now, and will watch for a new firmware, and see if that fixes the issue.

Mark R
Re: Hobbywing v5 80A Platinum issue with NEO / VControl Touch
October 19, 2024 11:45AM
Update re this case. New firmware has finally been released and installed it last week. Retested and still has not fixed this issue. Still unresolved. Currently having some of the same issue with a new Scorpion ESC, so may be a radio problem. Will update again here when/if I find a resolve.

Mark R
Re: Hobbywing v5 80A Platinum issue with NEO / VControl Touch
October 21, 2024 09:55AM
Hi,

if you haven't already, please open a ticket at vstabi.info/devices for this topic, for the transmitter serial no. in question, and don't forget to copy the link to this thread from your browser (address line above or below).

This way we can check if there are any inconsistencies with the software on your transmitter—if in doubt, you can always toggle languages, select German, wait, connect a model and see if there are differences, select Englisch again, wait. This forces the transmitter to delete all system files of the previous language and load the other language fresh from vstabi.info

You can also save the setup(s) from the model(s) in question, to your transmitter, and it will conveniently push them out to the cloud via WiFi, for us to check.

But the way our system is designed, to me it seems more likely that there are yet unresolved firmware issues outside the VBar ecosystem.
As explained earlier already, any telemetry device reports in with name and rank, and if detected properly, the information is related to the transmitter, which will in turn load the corresponding App and enable the corresponding settings, get the current parameters from that device for display and to adjust them.

The governor, on the other hand, is not related to or depending on any telemetry but an RPM signal input: the VBar gets real-time rpm from the RPM lead, connected to the RPM socket, and adjusts throttle accordingly. The spool-up is a two-stage thing, the ESC is responsible for the initial first rotations of the motor, and has to ramp up RPM during a short time until it hands over to the governor (spool-up or run-up ramp in the VBar, then governor control).
If everything's set up sensibly, there should be no or no significant overshoot, at least with blades mounted, otherwise an overshoot in rpm can indeed be normal.

If there were problems with the VBar side of the governor, you'd see entries like 'governor sensor no signal' or 'low throttle limit', or 'at full throttle'.
Otherwise, the VBar is reading a proper signal, and is outputting a corresponding throttle signal, and the resulting rpm can match the requested rpm.

Long story short, if similar ESCs work well with different firmware, to me that still points to HW.
That guy you spoke to, can you bind and try his helicopter(s), with your transmitter, and vice versa?
Always good to have a possibility to rule out this or that smiling smiley

Kind regards

Eddi

Born to fly ...
forced to work.
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