Hi,
I'll answer later, on one of the e-mails you sent along with this post, to RV and one which was forwarded by the boss.
Keep ringing all the bells at the same time
and it will certainly ... _not_ speed things up ^^
I'm sorry but this must be said from time to time, we often get the same on several channels, maybe even add a service ticket or ... ten (which you didn't ... yet
).
Best,
Eddi
Born to fly ...
forced to work.