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Cloud logs start over after some changes?

Posted by stevin 
Cloud logs start over after some changes?
February 14, 2020 03:24PM
The other day I made two changes, I edited the name of a model and I also added a UI sensor. When I looked at my details in the cloud today it shows as if the model has only been recording data for the past few days. Why is my older data gone?
RV
Re: Cloud logs start over after some changes?
February 14, 2020 11:52PM
We trigger "last known model name" for the cloud. The datas are still there - but can't be viewed with the UI.

Which Names / NEO Serial number was it?

regards (EN) / Gruss (DE)

Rainer Vetter

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Re: Cloud logs start over after some changes?
February 18, 2020 12:23PM
LOGOXY 5, 20014195
RV
Re: Cloud logs start over after some changes?
February 18, 2020 10:58PM
Okay - should i merge them to the new model name?

regards (EN) / Gruss (DE)

Rainer Vetter

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
Posting and answering - please use a PC and a standard keyboard. Answer all questions fully, take the needed time, don't forget probably requested attachments.

Für Posts und Antworten bitte einen PC und eine richtige Taststaur benutzen sowie alle Fragen vollständig abarbeiten. Nehmt Euch Zeit, beantwortet Rückfragen in Ruhe und vollständig.
_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
Für Einzelkommunikation bitte ausschließlich Email verwenden! - PN, Messenger, Chat usw. werden nicht bearbeitet.
For single user communication please send a email only! PM, Messenger, Chat etc. won't be read.
Re: Cloud logs start over after some changes?
February 19, 2020 11:36AM
yes please do so, the reason I changed it is because I recently fit a logo 600 head on my oxy 5 as an experiment and really like the way it feels. I will be keeping it like this for some time. Now if and when I do decide to change the name back to oxy will I have to contact you again to merge my data?
RV
Re: Cloud logs start over after some changes?
February 19, 2020 11:29PM
Okay - done ...

Yes - we had to merge again then ...

regards (EN) / Gruss (DE)

Rainer Vetter

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
Posting and answering - please use a PC and a standard keyboard. Answer all questions fully, take the needed time, don't forget probably requested attachments.

Für Posts und Antworten bitte einen PC und eine richtige Taststaur benutzen sowie alle Fragen vollständig abarbeiten. Nehmt Euch Zeit, beantwortet Rückfragen in Ruhe und vollständig.
_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
Für Einzelkommunikation bitte ausschließlich Email verwenden! - PN, Messenger, Chat usw. werden nicht bearbeitet.
For single user communication please send a email only! PM, Messenger, Chat etc. won't be read.
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